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Frequently Ask Questions

What is the child policy?
Child under 4 – 12 years old can stay free using existing bedding with adult, 13 years old and above is considered as adult.

Are the room rates quoted for per room or per person?
All room rates quoted are based on per room per night basis.

How far is your hotel to the bus station or monorail station?
It is about 15 minutes walking distance from Hotel to Imbi Station and Bukit Bintang Station.

Are the room rates include breakfast?
All room rates quoted are without breakfast.

Is your hotel accept foreign currency?
No, we only accept Ringgit Malaysia (RM).

Does the hotel has extra bed?
Extra bed is not available at Hotel.

Does the hotel has connecting room?
The hotel does not have connecting room.

Can I make a reservation directly through the hotel?
Yes, you can contact us via phone, our general line at +603 - 2141 1555 or by walking into of our hotel. Also, room booking can be made via online or our website at

Should I print out my booking reservation?
It is advisable to print out your booking reservation for reference and easy check in at the Hotel. If you did not print out of your reservation, please confirm your booking details at the Reception and provide your identification/ passport upon check-in.

Should I make my booking reservation early?
It is advisable to make your booking reservation as early as possible as we only have a very limited number of rooms and most of the time we are fully booked especially during peak seasons.

Can I make a booking on last minutes?
As long as the room is available upon your confirmation, you are able to make a booking via online or our website.

What is your check in and check out time?
Our check-in time is 14.00hrs and check-out time is 12.00hrs

Can I request for late check out?
Yes, you can request for late check out at our reception. Late check-out before 6.00pm chargeable at half day of room rates, after 6.00pm chargeable at one room night. However, it’s subject to room availability. Does the hotel provide parking facilities?Yes, Free public parking is possible at a location nearby (reservation is needed).

Is the guestroom comes with internet access?
Free wifi access is available on every guestroom.

Does the guestroom has private bathroom?
Yes, all guestrooms are equipped with private bathroom with hot shower.